The L&R Group of Companies

General Manager

Job Locations US-FL-Orlando
ID
2021-2146
# of Openings
1
Category
Management

Overview

Come join our team, to learn and grow with us. As the General Manager of LR Plaza Garage, you will fill a key leadership role with an industry-recognized leader in hospitality management services. You will skillfully oversee the overall operation to achieve planned goals for operational integrity as measured by revenue and house profit while maintaining company standards for quality assurance, asset protection, associate satisfaction and exceeding guest expectations.

 

 

We are proud to offer:

  • Competitive Wages
  • Tremendous career advancement opportunities due to a strong presence all across North America
  • A comprehensive benefits package with company training
  • Paid holidays & vacation, medical & dental, and 401(k) savings plan

 

Work Location:

  • LR Plaza Garage 189 S. Orange Ave. S10, Orlando, FL 32801

Qualifications

  • 3-4 year Degree from Accredited University.
  • Minimum of 5 years of experience as a general manager or assistant general manager with at least two years in the Travel & Leisure industry.
  • Proven leadership capabilities managing Associates in a 365/24/7 environment, to include interviewing, hiring/firing authority, counseling/coaching and scheduling.
  • Proactive, assertiveness, and sense of urgency in driving to reach goals.
  • Independent in putting forth ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what needs to be accomplished.
  • Proactively connects quickly to others; Open and sharing; Builds and leverages relationships to get work done.
  • Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Responsibilities

 

  • Ensure quality service for customers by maintaining 5-7 minute pick up, ease of operation and expeditious exit. Interact and communicate with customers and handle complaints or problems.
  • Coordinate all cashier, dispatch, valet, driver, and to ensure the proper flow of traffic and personnel to maintain exceptional service for customers.  Perform weekly bus timing surveys to ensure proper service requirements.
  • Assist in maintaining an adequate staff by scheduling, training, and developing subordinate personnel. Approve and coordinate break and meal periods for all scheduled non-exempt staff.
  • Direct employee relations and promote harmonious work environment.
  • Maintain facility and van appearance by coordinating regular inspections.
  • Apply and implement standards relative to changing organizational and staffing needs.
  • Contribute to the profitability of the Company by closely monitoring costs applicable to staffing during individual shifts.  Implement schedule reductions as needed.
  • Observe all employee functions while maintaining a daily log.
  • Coach employees for performance improvement and apply progressive disciplinary policy when necessary.
  • Must be flexible to work various shifts. 

 

L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.

 

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